Port of Mystery Policies Page

Sign up for PayPal and start accepting credit card payments instantly.

Text Box: PAYMENT POLICY Items may be purchased from the Port of Mystery Inventory by utilizing the “Add to Cart” buttons provided for each listing. Payments for items purchased from Port of Mystery are processed by PayPal. PayPal will accept credit cards, bank transfers, debit cards, and more on behalf of Port of Mystery. This method of payment is provided without cost to our customers. Use of the checkout process allows our customers to pay instantly and facilitates faster shipping. Buyers are not required to open a PayPal account in order to utilize this method of payment. Buyers who wish to discuss other payment arrangements may do so by contacting Port of Mystery. Acceptance of other methods of payment will be solely at the discretion of Port of Mystery. California residents add 7.25% Sales tax to all purchases. SHIPPING POLICY SHIPPING WITHIN THE UNITED STATES IS PROVIDED FREE OF COST. Shipments to destinations outside the United States will be subject to additional charges. International buyers should contact Port of Mystery prior to final checkout so that shipping costs may be determined. Buyer is responsible for any Value Added Tax assessments on International shipments. All international shipments are subject to Trade and Shipping restrictions as dictated by United States law. Unless other arrangements are made, all items purchased will be shipped USPS Priority Mail (within USA) or Global Express Mail (international). A tracking number will be provided to the buyer for purposes of shipment verification. Items are shipped within 3 working days after payment has cleared. Insurance is mandatory and will be provided on all shipments to protect buyer and seller in the event of lost or damaged packages. Items mailed via Priority Mail are generally delivered within 3-5 working days depending on delivery location and time of year. Global Express shipments should be expected to arrive within 2 weeks of the original shipping date. In the event a shipment has not arrived within a reasonable period of time, buyers should contact Port of Mystery for further assistance. RETURNS POLICY Satisfaction Guaranteed. If Property purchased is materially different than as represented on this site, buyer shall have the right within three business days of receiving the Property to rescind the transaction by so notifying Port of Mystery and by returning the Property to the seller, in the same condition as when received by the buyer, at the buyer's risk, cost and expense. Shipping and insurance charges are not refundable. Buyer assumes responsibility for initiating contact with the shipper to resolve issues associated with items damaged in transit. Seller will provide the appropriate paperwork to help buyer with any claims on items damaged during shipping. Disclaimer Dating and period attributions are not an exact science as decorative periods frequently overlap and borrow influences from one another. Authenticity, antiquity, decorative periods, vintages and or circa dating are determined to the best of our ability based on materials incorporated, methods of manufacture, design, hallmarks and signatures, lapidary techniques, technological developments and consultation using extensive reference libraries and materials.

Text Box: Customer Service is a priority at Port of Mystery. Please contact me with any additional questions or concerns. Thank you for your interest in The Port of Mystery Collection.